In the event that your balm becomes a bit grainy

This is natural, and sometimes occurs because of the way temperature swings effect the fatty acid profiles of the butters in the product.

There is a quick and easy fix for this, if you find yourself disliking the grain; simply put the product into the microwave - with its cover on - for 20 seconds. Repeat in 20 second intervals until the balm has fully melted, being careful to not overheat it, and then put it into the freezer to cool.